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Microsoft 365 Course – IT Administration and Security

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Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

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Confident Microsoft 365 setup - You will learn how to add a custom domain, complete the initial tenant setup, and configure client connectivity, so you can launch Microsoft 365 smoothly in your organization.

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Stronger user administration - You will handle admin roles, user accounts, licenses, and mail contacts more effectively, while also monitoring tenant health and services to streamline daily administration tasks.

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Control over identity and groups - You will prepare identity synchronization, deploy directory sync tools, and manage groups in a structured way, helping you keep permissions organized and access consistent.

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Better secure access management - You will examine threat vectors, understand the Zero Trust model, and use Microsoft 365 Defender with Secure Score, so you can better protect user sign-ins and access paths.

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Protection for email and endpoints - You will strengthen Exchange Online security, protect attachments and links, and improve endpoint defense with Defender for Office 365 and Defender for Endpoint in practical use cases.

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Improved data governance - You will work with archiving, retention, records management, and message encryption in Microsoft Purview, allowing you to protect information more effectively throughout its lifecycle.

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Higher compliance, lower risk - You will implement DLP, information barriers, and controls for handling sensitive data, giving you practical ways to reduce risk and support compliance requirements across the company.

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Practical data classification - You will create and deploy sensitivity labels, helping you organize the classification of sensitive information and making it easier for users to protect documents and messages properly.

Training programme

1. Comprehensive overview of processes related to the initial configuration of Microsoft 365

Initial tenant setup establishes the technical baseline for all later administration tasks. The section covers adding a custom domain and configuring client connectivity to Microsoft 365, with attention to the dependencies that influence access, service availability, and a correct starting configuration.

  • adding your own domain in the Microsoft 365 service,
  • configuring client connectivity with the Microsoft 365 platform.

2. Managing users, licenses and mail contacts on the Microsoft 365 platform

Daily tenant administration combines account handling with service oversight. This part addresses user, license, and mail contact management, then extends to assigning administrative roles and monitoring tenant health and service status to maintain continuity in Microsoft 365 operations.

  • configuring administrative roles on the Microsoft 365 platform,
  • managing tenant health and services on the Microsoft 365 platform.

3. Managing groups on the Microsoft 365 platform

Group administration on the Microsoft 365 platform is addressed as an operational area that affects collaboration, access organization, and service governance. The section focuses on how groups are handled in the tenant so that membership structures can support users and workloads in a controlled way.

4. Deploying Microsoft 365 Apps for Enterprise

Microsoft Viva Insights is used here as a source of workplace data that supports operational analysis in Microsoft 365. The section concentrates on interpreting organizational and productivity-related information so administrators can understand how app deployment and usage connect with work patterns.

  • analyzing workplace data on the Microsoft 365 platform using Microsoft Viva Insights.

5. Introduction to identity synchronization

Before identities can be managed consistently in Microsoft 365, synchronization with existing directories must be prepared correctly. The section covers setup prerequisites, deployment of directory synchronization tools, and ongoing administration of synchronized identities in a hybrid environment.

  • preparation for identity synchronization with the MS365 platform,
  • implementation of directory synchronization tools,
  • management of synchronized identities.

6. Managing secure user access on the Microsoft 365 platform

Securing user access starts with understanding how breaches occur and which attack paths are most common. The material links threat vectors, the Zero Trust model, Microsoft 365 Defender security capabilities, and Microsoft Secure Score to help structure access protection at the tenant level.

  • analysis of threat vectors and data breaches,
  • learning about the Zero Trust security model,
  • familiarization with security solutions in the Microsoft 365 Defender service,
  • learning about Microsoft Secure Score.

7. Analysis of privileged identity management

Privileged access creates a distinct identity risk profile that must be monitored differently from standard user activity. This section examines Azure Identity Protection from that perspective, focusing on the signals, risk evaluation, and identity-based protections relevant to elevated accounts.

  • analysis of the Azure Identity Protection service.

8. Checking Exchange Online protection

Exchange Online security depends heavily on email-specific protection mechanisms. Participants work with Microsoft Defender for Office 365 and learn how Safe Attachments and Safe Links are managed to reduce phishing, malicious URL, and payload-based risks in the mail flow.

  • familiarizing oneself with the Microsoft Defender for Office 365 service,
  • managing safe attachments,
  • managing safe links.

9. Threat analysis in the Microsoft 365 Defender service

Threat protection in Microsoft 365 spans cloud apps, endpoints, and collaboration workloads. Here the focus is on implementing controls with Defender for Cloud Apps, Defender for Endpoint, and Defender for Office 365, so incidents can be analyzed across services instead of in isolated security layers.

  • implementation of application protection using the Microsoft Defender for Cloud Apps service,
  • implementation of endpoint protection using Microsoft Defender for Endpoint,
  • implementation of threat protection using the Microsoft Defender for Office 365 service.

10. Analysis of solutions for data management in Microsoft Purview

For long-term information governance, administrators need rules for retention, archiving, and formal records handling. The section connects these mechanisms with Microsoft Purview message encryption, showing how data lifecycle management and protected communication fit into Microsoft 365 compliance operations.

  • familiarization with archiving and records management on the Microsoft 365 platform,
  • familiarization with the retention function on the Microsoft 365 platform,
  • familiarization with Microsoft Purview message encryption.

11. Becoming familiar with compliance on the Microsoft 365 platform

Protecting confidential information requires more than classification alone. This part focuses on Microsoft Purview capabilities for insider risk-related controls, information barriers, and data loss prevention, including how DLP policies are configured and applied in everyday administrative practice.

  • implementation of risk management related to the use of confidential information in Microsoft Purview,
  • implementation of Microsoft Purview information barriers,
  • becoming familiar with the Microsoft Purview data loss prevention function,
  • implementation of the Microsoft Purview data loss prevention function.

12. Implementation of sensitive data classification

Sensitivity labels are used to classify confidential content and apply consistent protection across Microsoft 365. The section explains label types, scope, and publishing, then moves to implementation choices that support access control, encryption, and user guidance for sensitive data handling.

  • learning about sensitivity labels,
  • implementing sensitivity labels.

What are the prerequisites for participating in the training?

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Basic IT administration - You should be comfortable with common admin tasks such as working with user accounts, permissions, and basic service configuration before joining this training.

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Familiarity with Microsoft 365 - You should know the core Microsoft 365 services, including Exchange Online, Teams, and SharePoint, so you can follow the relationships discussed during the course.

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Networking and identity basics - You should understand the basics of domains, DNS, authentication, and directory accounts, because the training covers domain setup and identity synchronization.

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General security awareness - You should know key security concepts such as MFA, data protection, phishing, and access control to work more effectively with the Defender and Purview topics.