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Creating AI Agents – business process automation for AI Agent Developer

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Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

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Design agents from scratch - You will learn how to design AI agents from business goals to execution architecture, so you can build solutions on your own and fit them to real company workflows.

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Choose the right framework - You will compare LangChain, AutoGen, CrewAI and Hugging Face Agents, helping you pick the right stack faster for your project scope, team setup and expected outcomes.

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Improve user experience - You will learn how to design conversations, detect intent and manage context, so the agent you build responds more accurately and feels easier for users to work with.

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Connect business systems - You will master integrations with APIs, databases, CRM platforms and SaaS tools, allowing you to launch automations that work reliably in real business environments.

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Add personalization and adaptation - You will explore feedback loops, behavior analysis and adaptive strategies, so you can create agents that tailor responses and actions more effectively to each user.

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Reduce errors and hallucinations - You will learn how to test agent logic, scenarios and responses, which will help you detect anomalies sooner, limit hallucinations and improve overall solution reliability.

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Scale for production use - You will understand how to prepare an agent for heavy traffic, deploy it with CI/CD and containers, and monitor its health after it goes live in a production environment.

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Deploy safely and profitably - You will learn how to protect against prompt injection, address privacy requirements and measure ROI, so you can deploy agents responsibly and with clear business value.

Training programme

1. Introduction to the world of AI agents

  • definition of an AI agent and differences compared to traditional programs,
  • examples of applications in business and everyday life.

2. Architecture and components of AI agents

  • key modules: perception, processing, decisions, actions,
  • designing the structure and goals of the agent,
  • communication with the environment (the user and systems).

3. Technologies and frameworks for building agents

  • overview: LangChain, AutoGen, CrewAI, Hugging Face Agents,
  • introduction to tool architecture,
  • selection of technology in terms of application.

4. Designing conversational interfaces

  • NLP and NLU – intent recognition and context management,
  • response generation – prompt engineering and output shaping,
  • conversation design and agent user experience.

5. Integration with external systems and APIs

  • connecting with databases, CRM, e-commerce, SaaS applications,
  • authorization, REST protocols, GraphQL, webhooks,
  • error handling and transmission security.

6. Implementation of learning and adaptation mechanisms

  • feedback loops and analysis of user behavior,
  • reinforcement learning and dynamic adjustment of strategies,
  • personalization of user experiences.

7. Testing and debugging of AI agents

  • unit and scenario tests,
  • validation of behaviors and decision-making logic,
  • identification and correction of hallucinations and anomalies.

8. Performance optimization and scalability

  • resource management: caching, throttling, load balancing,
  • real-time monitoring of agents,
  • efficient processing of multiple queries simultaneously.

9. Security and ethics in AI agents

  • prompt injection and protection methods,
  • privacy, GDPR and algorithmic transparency,
  • ethical design and audit of agents.

10. Deployment and monitoring in the production environment

  • DevOps for AI agents – CI/CD, containerization,
  • status monitoring, logging and alerting,
  • maintenance and development after deployment.

11. Use cases and case studies

  • customer service, sales, HR, logistics, IT support,
  • efficiency and ROI analysis,
  • lessons from implementations in various industries.

12. The future of AI agents and development trends

  • multimodal agents and multi-agent systems,
  • integration with AR/VR and physical agents (robots),
  • development of GPT-5+, AGI and implications for the market.

What are the prerequisites for participating in the training?

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Programming basics - You should be comfortable reading and writing simple code and understand variables, functions, conditions and data handling, so you can focus on agent logic.

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API and integration basics - You should understand HTTP requests, JSON structure and REST fundamentals, because during the training you will connect agents with external services and systems.

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Data fundamentals - You should know the basics of databases and be able to read data structures, so you can design integrations, agent context and information flows more easily.

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AI and NLP awareness - You should recognize core concepts related to language models, prompts and NLP, so you can move more smoothly into agent architecture and testing topics.