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Leader Communication

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Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

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Stronger leadership presence - You will learn how to speak and act in ways that strengthen your authority, consistency, and credibility. This will help you earn trust faster and lead your team with greater clarity.

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Better understanding with people - You will practice active listening, smart questioning, and ways to remove communication barriers. As a result, you will spot needs faster and reduce misunderstandings at work.

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Effective feedback skills - You will practice giving feedback that supports growth instead of triggering resistance. You will learn how to praise, correct, and choose the right feedback model for each situation.

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Confidence in tough talks - You will learn how to prepare for conversations about mistakes, tension, and conflict. You will gain more composure, better emotional control, and practical ways to handle difficult talks.

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Communication that engages - You will learn how to explain vision, goals, and purpose in a clear and motivating way. This will help you inspire ownership, strengthen accountability, and boost team engagement.

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Stronger remote communication - You will learn how to communicate effectively online, run productive remote meetings, and keep people engaged at a distance. This will help you lead distributed teams with more confidence.

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Better meetings and messages - You will structure One-to-Ones, status meetings, and stand-ups more effectively. You will also improve your emails and presentations so your message stays clear, concise, and actionable.

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Personal communication plan - You will leave with clear conclusions and a practical plan for developing your leadership communication. This will help you apply new habits right away in your daily team management.

Training programme

1. The role of communication in leadership

  • Communication as a key competency of a leader.
  • Leadership style and communication style.
  • How a leader builds authority through words and actions.

2. Effective interpersonal communication

  • Barriers in communication and how to overcome them.
  • The role of body language and tone of voice in building a message.
  • Active listening as a leader's tool.

3. Feedback

  • Constructive feedback – principles and techniques.
  • How to praise, how to correct.
  • Feedback in the FUKO, SBI, sandwich formula – comparison of approaches.

4. Difficult conversations and conflict situations

  • How to prepare for a conversation in difficult conditions.
  • Strategies for managing emotions in communication.
  • Mediating and resolving conflicts in the team.

5. Motivating and engaging the team

  • How to communicate the vision and goals of the team.
  • Techniques for strengthening the sense of meaning and responsibility.
  • Leader storytelling – stories that inspire.

6. Communication in a distributed team

  • The specifics of communication in an online environment.
  • Principles for conducting effective remote meetings.
  • Building engagement in digital communication.

7. Tools supporting the leader

  • Communication structures (One-to-One, status meetings, stand-ups).
  • Email communication and leader presentations.
  • Practical exercises: simulations of conversations and meetings.

8. Summary and conclusions

  • The most important principles of effective leader communication.
  • Individual development plan in the area of communication.

What are the prerequisites for participating in the training?

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Teamwork experience - You should have experience working with a team, ideally as a leader or coordinator, so you can easily connect the training content with situations from your own practice.

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Communication basics - You should be comfortable with everyday workplace communication, assigning tasks, and discussing ongoing issues, because the training builds on these skills at a leader level.

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Readiness to practice - You should be ready to take part in conversation simulations, review your communication style, and work with real examples, so you can benefit fully from the training.

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Remote work awareness - It is helpful if you understand the basics of online work and digital communication, including remote meetings and written messages, as part of the training covers distributed teams.