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Effective work on a daily basis – priorities, communication, time management, work-life balance and wellbeing

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Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

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Realistic planning - You will learn how to plan your day and week in a realistic way, with room for unexpected issues, so your schedule stays useful instead of collapsing after one urgent task.

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Clear priorities - You will get better at separating important tasks from merely urgent or less relevant ones, so you can focus on work that drives results instead of constant firefighting.

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Practical work methods - You will explore tools such as the Eisenhower Matrix, Pareto, time blocking and Pomodoro, and choose the methods that best fit your workload, role and daily routines.

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Fewer distractions - You will learn how to reduce the impact of emails, chats, meetings and notifications on your day, so you can protect your focus without making teamwork harder.

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Stronger communication under pressure - You will practice phrases and conversation techniques that help you communicate overload, align competing priorities and respond assertively to repeated urgent requests.

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Healthier work boundaries - You will learn how to say no without guilt, negotiate deadlines and protect time for key responsibilities, helping you reduce the pressure of being constantly available.

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Higher output without overtime - You will see how to improve your productivity without working longer hours by using deep-focus blocks, smarter delegation and simple habits that support consistent progress.

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Better work-life balance - You will spot early signs of overload, support recovery with better breaks and ergonomics, and build routines that help you finish work without carrying it into your personal time.

Training programme

1. Time management – why we are constantly short of it

  • the most common causes of the feeling of lacking time at work,
  • the difference between being busy and actual effectiveness,
  • identifying tasks that take time but do not bring value,
  • the impact of an excess of duties on the quality of work and concentration,
  • how to regain greater control over your own working day.

2. Planning the day and week

  • planning work in a realistic and sustainable way,
  • identifying the most important tasks for a given day and week,
  • estimating the time needed to complete tasks,
  • leaving space for unforeseen situations,
  • creating a plan that does not fall apart after the first urgent task,
  • regular review of the plan and updating priorities.

3. Priorities – how to decide what to deal with first

  • distinguishing important, urgent and less andsignificant tasks,
  • setting priorities with a large number of parallel responsibilities,
  • choosing tasks that have thegreatest impact on the result,
  • making decisions, what can be postponed, simplified or omitted,
  • responding to sudden tasks without disorganizing the whole day,
  • agreeing competing priorities with the supervisor and the team.

4. Practical time management methods

  • Eisenhower matrix – urgent vs. important,
  • Pareto principle 80/20 in everyday work,
  • time blocking – planning time blocks,
  • batch processing – grouping similar tasks,
  • 2-minute rule in working with small tasks,
  • Pomodoro method and work in short focus blocks,
  • matching the time management method to the nature of the work performed.

5. Calendar as a tool for managing one’s own work

  • using the calendar not only for planning meetings,
  • reserving time for work requiring focus,
  • blocking time for the most important tasks,
  • planning buffers between meetings and responsibilities,
  • including time for preparation and post-meeting activities,
  • protecting time allocated for priority tasks.

6. Task list management

  • how to create a task list that actually helps at work,
  • breaking down large tasks into specific actions,
  • defining the next step instead of creating general notes,
  • limiting overly long and unrealistic lists,
  • moving tasks between days without losing control,
  • regularly organizing tasks and removing outdated items.

7. Planning work in conditions of continuous change

  • how to plan when new tasks appear every day,
  • building a flexible daily plan,
  • leaving a buffer for unforeseen tasks,
  • quickly changing priorities without organizational chaos,
  • responding to new requests and tasks from other people,
  • making decisions about which task to postpone when a new one appears.

8. Time Wasters and Distractions

  • emails, messengers, phones and notifications,
  • checking the mailbox too frequently,
  • unnecessary or excessively long meetings,
  • interrupting work by others,
  • multitasking and the cost of constantly switching attention,
  • perfectionism as a hidden time waster,
  • limiting distractions without hindering cooperation.

9. E-mail and communicators – how not to let them manage our day

  • setting specific times for handling mail,
  • distinguishing messages requiring action from informational ones,
  • limiting continuous reacting to new messages,
  • creating simple rules for working with the inbox,
  • communicators as a tool of cooperation, and not of permanent interruption of work,
  • determining which matters actually require immediate reaction.

10. Meetings and time management

  • when a meeting is needed, and when it can be avoided,
  • preparing the objective and agenda of the meeting,
  • limiting the time devoted to unproductive meetings,
  • establishing specific decisions and further actions,
  • planning time for work between meetings,
  • protecting the calendar from an excessive number of meetings.

11. Procrastination – why we put tasks off

  • the most common causes of putting work off until later,
  • difficult, boring and unclear tasks,
  • breaking large projects down into small steps,
  • how to make it easier to start taking action,
  • reducing perfectionism and overanalyzing,
  • building the habit of starting and completing tasks.

12. Delegation as an element of time management

  • identifying tasks that we do not have to perform personally,
  • distinguishing delegation from shifting responsibility,
  • assigning a task along with the expected result,
  • specifying the deadline and the scope of responsibility,
  • limiting micromanagement,
  • monitoring results without depriving the employee of independence.

13. Superproductivity – is it possible and how to achieve it

  • what distinguishes productivity from continuously increasing the pace of work,
  • how to increase efficiency without extending working time,
  • working in blocks of deep focus,
  • limiting multitasking,
  • performing the most important tasks during the time of greatest concentration,
  • creating simple habits that support productivity,
  • when striving for productivity begins to lead to overload.

14. Managing energy, not just time

  • identifying your own periods of greatest concentration,
  • matching the type of tasks to the energy level,
  • planning the most difficult activities for the best part of the day,
  • microbreaks as an element of effective work,
  • recovery between tasks requiring high concentration,
  • the impact of fatigue on efficiency and decision-making.

15. A few phrases that help defuse conflict – communication in difficult situations

  • identifying situations in which tension begins to increase,
  • how to talk about the problem without attacking the other person,
  • messages that help lower emotions,
  • how to express a different opinion without escalating the conflict,
  • questions that help understand the other side's perspective,
  • responding to criticism, complaints and emotional statements,
  • phrases that help move from the problem to a joint solution,
  • what to avoid in a difficult conversation.

16. Communicating overload and competing priorities

  • how to say that we are not able to do everything at the same time,
  • communicating an excessive number of duties,
  • conversation with a superior about unrealistic deadlines,
  • questions helping to determine which task is the most important,
  • proposing alternative deadlines and solutions,
  • assertively responding to further urgent requests.

17. Healthy boundaries at work

  • how to say no without feeling guilty and damaging relationships,
  • setting the rules of your own availability,
  • limiting the pressure foran immediate response,
  • separating your own responsibility from the responsibility ofother people,
  • negotiating deadlines and the scope of tasks,
  • protecting the time needed for the performance ofthe most important duties.

18. Work-life balance – everyone talks about it, few have seen it

  • what work-life balance is in practice,
  • why work-life balance does not mean a simple 50/50 split,
  • recognizing the first signs of overload,
  • the consequences of long-term work without adequate recovery,
  • the culture of constant availability and its impact on private life,
  • setting boundaries between working time and rest,
  • how to stop continuing work „in your head” after it ends.

19. Wellbeing in office work – how to work without ruining your health

  • the impact of many hours of computer work on health and well-being,
  • workstation ergonomics in practice,
  • the importance of movement during the workday,
  • information and digital overload,
  • screen fatigue and ways to reduce it,
  • the importance of regular breaks,
  • sleep and recovery as the foundation of concentration and productivity,
  • building healthy habits supporting everyday work.

20. How to regain control over your time

  • eliminating tasks that are no longer needed,
  • simplifying repetitive activities,
  • delegating part of the responsibilities,
  • automating simple processes,
  • limiting actions performed solely out of habit,
  • introducing your own rules for work organization,
  • building a long-term sustainable time management system.

21. Personal plan for effective time management

  • identification of the biggest time wasters,
  • determination of the most important sources of overload,
  • selection of management methods time tailored to one’s own work,
  • determination of new rules for planning and setting priorities,
  • selection of behaviors that are worth limiting,
  • planning specific changes to be implemented after the training.

What are the prerequisites for participating in the training?

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Office work experience - You should regularly handle tasks in an office or remote work setting, so you can easily connect the training content with your own planning, communication and workflow.

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Awareness of your responsibilities - You should have a clear understanding of your tasks, deadlines and ways of working with others, because the training is based on organizing real priorities and workloads.

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Basic use of calendar and email - You should be comfortable using a calendar, email and workplace messengers, as the training shows how to manage these tools more effectively in everyday work.

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Readiness to change habits - You should be willing to review your work habits, your response to urgent requests and the way you structure your day in order to apply the solutions after the training.