icon icon

AI and Prompt Engineering – Advanced Level. AI Agents, Process Automation and Workflow Design

icon

Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

icon

Model selection for tasks - You will learn how to match the right AI model to the job, so you can get more accurate results faster in analytical work, process tasks, reporting, and multi-step problem solving.

icon

Handling large context - You will master techniques for working with long documents and large information sets, making it easier to compare content, spot gaps, organize data, and produce useful summaries.

icon

Advanced prompting - You will build precise system and operational prompts with clear roles, goals, rules, and output formats, helping you get more consistent, reliable, and reusable results.

icon

Designing AI workflows - You will learn how to split complex processes into stages, chain prompts together, and pass results between steps to create stable workflows with checkpoints and validation built in.

icon

Document and data analysis - You will discover how to use language models to extract data, compare multiple documents, identify inconsistencies, and prepare reports and recommendations grounded in source material.

icon

AI agents in business - You will design assistants and AI agents for specific business tasks by defining their goals, decision rules, autonomy limits, and the points where a human should take over.

icon

Tool and data integration - You will understand how to connect AI with documents, forms, knowledge bases, and business applications to improve information flow and automate day-to-day team activities.

icon

Quality and safety - You will learn practical ways to reduce hallucinations, review output quality, protect sensitive data, and design safer AI implementations with auditing and governance controls.

Training programme

1. Advanced use of language models in complex, analytical, and process work

  • selection of the AI model for the type of task,
  • working with long context and large sets of information,
  • comparing results generated by different models,
  • planning a multi-stage way of solving a problem,
  • limiting errors resulting from incomplete context,
  • building repeatable patterns of working with language models.

2. Designing complex prompts based on roles, rules, input data and the expected result

  • building prompts system and operational,
  • defining the role, goal and scope of the model's responsibility,
  • creating precise andstructions and constraints,
  • using examples as response patterns,
  • using reusable prompt templates,
  • designing response formats for reports, analyses and recommendations,
  • separating input data from andstructions.

3. Creating multi-step AI workflows using successive prompts, intermediate results and validation mechanisms

  • dividing processes into specialized stages,
  • passing results between successive steps,
  • prompt chaining,
  • creating sequences of analysis, evaluation and recommendations,
  • building checkpoints,
  • validation of intermediate results,
  • repeating selected stages after detecting errors,
  • designing repeatable workflow business processes.

4. Advanced analysis of documents and large sets of information using language models

  • analysis of many documents simultaneously,
  • comparing content a and identifying discrepancies,
  • data extraction according to an established scheme,
  • classifying a organizing information,
  • generating summaries a reports,
  • identification of missing data,
  • formulating recommendations based on documentation,
  • creating mechanisms for verifying sources a responses.

5. Advanced use of AI for data analysis, generating conclusions and supporting business decisions

  • building analytical queries for data,
  • interpreting tables i statements,
  • detecting trends, deviations i relationships,
  • generating business hypotheses,
  • comparing scenarios,
  • preparing decision recommendations,
  • creating management reports,
  • controlling the correctness of conclusions generated by AI.

6. Designing specialized AI assistants and agents carrying out specific business tasks

  • differences between an assistant, an agent and an automatic workflow,
  • defining the goal and scope of the agent's operation,
  • designing and system instructions,
  • determining available sources of knowledge,
  • defining action-taking rules,
  • building analytical, documentation and process agents,
  • designing human acceptance points,
  • limiting the scope of the agent's autonomy.

7. Designing agent workflows involving analysis, decision-making, tool use and execution of subsequent actions

  • architecture of the agent process,
  • planning actions by the agent,
  • division of tasks into subsequent stages,
  • use of documents and external data,
  • performing actions based on the results of the analysis,
  • handling conditions and exceptions,
  • escalation of decisions to the user,
  • control of the process flow,
  • reporting of completed actions.

8. Integration of AI with documents, applications and data sources used in the organization's daily processes

  • designing the flow of information between AI and applications,
  • working with company documents,
  • using knowledge bases,
  • integration with forms and processes,
  • transferring data between tools,
  • creating automation scenarios,
  • updating information used by AI,
  • controlling permissions to data and tools.

9. Multi-Agent Workflow and designing the collaboration of multiple specialized agents in one business process

  • designing the division of roles between agents,
  • specialization of agents according to the type of task,
  • transferring results between agents,
  • coordinating the sequence of actions,
  • supervising agent and executive agents,
  • parallel execution of selected stages,
  • resolving conflicts between results,
  • mechanisms for final validation of results,
  • examples of applications in analysis, reporting and process handling.

10. Creating advanced standards and prompt libraries supporting the repeatable work of entire teams

  • designing company prompt templates,
  • standardizing the structure of commands,
  • creating prompt libraries according to processes and departments,
  • versioning and updating prompts,
  • documenting the method of using prompts,
  • testing the effectiveness of various variants,
  • building criteria for the quality of responses,
  • preparing prompts for use by various users.

11. Quality control, security and governance in advanced AI-based solutions

  • identification of risk in processes supported by AI,
  • protection of personal data i confidential information,
  • limiting hallucinations i incorrect recommendations,
  • designing Human-in-the-loop mechanisms,
  • control of access to data i tools,
  • audit of actions performed by agents,
  • monitoring of the quality of results,
  • responsibility for decisions supported by AI,
  • principles of secure implementation of automation.

12. Design workshop covering the creation of a complete AI process from task analysis to a ready workflow or agent

  • selection of a business process for improvement,
  • analysis of the current method of process execution,
  • identification of stages that can be supported by AI,
  • designing the architecture of the workflow,
  • preparation of prompti instructions,
  • definition of input data i results,
  • designing validation mechanisms,
  • testing the prepared solution,
  • optimization of process operation,
  • preparation of a plan for implementing the solution in the organization.

What are the prerequisites for participating in the training?

icon

Basic AI experience - You should be comfortable using language model tools and have hands-on experience writing simple prompts and judging whether the responses are useful and accurate.

icon

Information analysis - You should know how to work with documents, tables, and text-based data, draw conclusions from materials, and organize information around a clear business purpose.

icon

Business process awareness - You should understand how processes work in your role or organization so you can design stages, checkpoints, and realistic AI use cases for actual business tasks.

icon

Workshop readiness - You should be ready to analyze your own use cases, test solutions, and refine prompts or workflows based on outcomes, feedback, and observed weak points.