1. What is Microsoft Copilot and how does it work?
Microsoft Copilot is presented through its core functions, operating model and place within the Microsoft ecosystem. The section also distinguishes the free and business versions and explains how integration with Word, Excel, Outlook and related tools changes everyday work.
- main functions and the way Copilot works,
- differences between the free version and the business version (Microsoft 365),
- integration with the Microsoft ecosystem (Word, Excel, Outlook, etc.).
2. Comparison of Copilot with other AI tools
Choosing the right tool depends on interface, integration and the type of task to be completed. Here, Copilot is compared with ChatGPT and with browser-based Copilot Web, showing where each option fits better in document work, chat use or broader workflows.
- Copilot vs. ChatGPT: differences in interface, integration and capabilities,
- Copilot Web (Edge) vs. classic chatbot,
- which tasks are better carried out in Copilot, and which in ChatGPT?
3. Principles of operation of generative AI models
Generative AI models do not retrieve answers the way a search engine does, which affects how their outputs should be interpreted. The section explains how models process commands, what sources their responses rely on, and what generation means in practical terms.
- how AI „understands” user commands,
- what data the responses are based on,
- what does it mean that AI generates, rather than searches for, information?
4. Introduction to prompting – a new language of working with AI
Prompts define how work is translated into instructions that AI can act on. The section explains what a prompt is, why it matters, and how goal, context and style affect the response, with a task-oriented approach to getting more relevant outputs.
- what is a prompt and what is its significance,
- elements of an effective prompt: goal, context, style,
- how to think in a task-oriented way to obtain relevant answers?
5. Typical mistakes in working with AI and how to avoid them
Many weak AI results come from unclear instructions rather than tool failure. This section focuses on prompts that are too general, missing context, or vague about the expected output, and explains how to avoid errors caused by ignoring the system’s limitations.
- overly general or imprecise prompts,
- lack of context and instructions regarding the form of the response,
- ignoring the tool's limitations.
6. Creating content with Copilot: Word, Outlook, PowerPoint
From everyday emails to structured offers and meeting plans, Copilot can assist across core Microsoft 365 applications. Participants practice drafting in Word and Outlook, generating presentation ideas in PowerPoint, and refining text through editing, simplification and formatting.
- writing emails, summaries, meeting plans and offers,
- generating presentations and slide proposals,
- editing, simplifying and formatting text.
7. Data analysis and automation in Excel using AI
Working with data in Excel becomes faster when AI helps build and adjust tables, formulas and analytical descriptions. The section shows how to interpret datasets, draw conclusions, and use selected free AI tools to support analysis and repetitive tasks.
- creating and modifying tables and formulas,
- describing data and drawing conclusions,
- examples of using free AI tools for analysis.
8. Copilot Web and other free AI tools
Copilot Web and similar free tools support fast work in the browser, from finding and summarizing information to reshaping text for a new audience. The section also covers simplification, expansion, translation, and drafting marketing or creative content.
- searching and summarizing content in the browser,
- transforming texts: simplifying, expanding, translating,
- writing marketing and creative content.
9. Safety and responsibility in working with AI
Safe use of AI starts with knowing what data must never be entered into Copilot, including personal information and confidential company content. Participants also learn how to spot AI hallucinations and clarify accountability for generated outputs.
- what not to enter into Copilot (personal data, company secrets),
- examples of so-called „AI hallucinations” and how to recognize them,
- who is responsible for content generated by AI?
10. Legal and ethical aspects of using AI
Legal risk appears quickly when AI-generated content enters business processes. The section addresses authorship and copyright, bias, discrimination and disinformation, then explains how clauses, policies and terms can be used to protect the company in practice.
- copyright issues – who is the author of the content?
- threats: discrimination, bias, disinformation,
- clauses and terms and conditions – how to legally protect the company?
11. Implementation of AI in the organization – what next?
After initial adoption, the focus shifts to day-to-day use across the team. This section works with ready-made prompt sets for common tasks and shows how to encourage responsible AI habits without forcing one rigid way of working.
- ready sets of prompts to use at work,
- how to inspire the team to use AI responsibly.