Confident tool selection - You will clearly distinguish Copilot Pro, Microsoft 365 Copilot, and Copilot Studio, so you can choose the right option for your team, business process, and rollout scope.
Agent with a clear purpose - You will learn how to define the agent’s role, response scope, and boundaries, so you can build solutions that genuinely support users in everyday tasks and requests.
Stronger conversation flows - You will design topics, questions, decisions, and branches on your own, helping you create conversations that stay consistent, logical, and resilient to common user mistakes.
Use of company knowledge - You will learn how to connect SharePoint, OneDrive, and PDF or Word documents, so your agent can use up-to-date materials and answer based on actual organizational content.
Process integrations - You will explore how Copilot Studio works with Power Automate and external APIs, allowing you to extend the agent with data retrieval, workflow triggers, and task automation.
More reliable testing - You will practice testing the agent in draft mode, handling exceptions, and fixing broken paths, so you can publish solutions that behave more reliably and predictably.
Ready for publishing - You will learn how to publish your agent in Microsoft Teams, on websites, and in other apps, while also configuring access so the solution reaches the right users safely.
Improvement through analytics - You will understand how to review conversation history and response effectiveness, so you can improve the agent iteratively and remove issues that weaken the user experience.
Microsoft 365 basics - You should be comfortable using Microsoft 365 apps and services, including Teams, OneDrive, and SharePoint, so the integration examples covered in class are easy to follow.
Process thinking - You should be able to describe a simple business process step by step, because during the training you will design conversation logic, decisions, conditions, and actions.
Working with documents - You should have basic experience working with documents and information sources, so you can efficiently prepare the content your agent will use when generating answers.
No-code basics - A general understanding of no-code or low-code tools will help you, because during the training you will configure logic, integrations, and publishing without coding.
