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Microsoft Office 365 – administration, configuration and management of applications

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Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

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Confident service administration - You will learn your way around the Microsoft 365 admin center, understand how core services fit together, and manage the environment with confidence instead of trial and error.

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Reliable user management - You will practice handling accounts, groups, licenses, and passwords, so you can onboard new employees faster and resolve everyday admin requests more efficiently.

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PowerShell automation - You will see how to use PowerShell for user and group administration, helping you reduce repetitive work, save time on routine tasks, and standardize key procedures.

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Better tenant configuration - You will learn the Office 365 setup process, including admin panel options and client connectivity, so you can prepare a working environment correctly for users and services.

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Control over identity and directories - You will understand directory synchronization and Azure AD Connect, making it easier to link on-premises and cloud environments and avoid account or group consistency issues.

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Effective Exchange administration - You will learn to manage Exchange Online, recipients, and access policies, giving you better control over corporate email, permissions, and the most important mail settings.

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Stronger collaboration services - You will master administration of Skype for Business, SharePoint Online, and OneDrive, so you can configure communication, sites, external access, and file storage with ease.

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Improved security and compliance - You will explore compliance features, Azure Rights Management, and email security controls, so you can protect data better, reduce risk, and support formal business requirements.

Training programme

1. Discussion of the basic assumptions of Microsoft Office 365

  • Office 365 services – discussion,
  • Office 365 licenses,
  • Office 365 clients.

2. Detailed presentation of administrative functions in Office 365

  • discussion of the administrator panel,
  • management of users and groups using PowerShell,
  • license management,
  • password management.

3. Guide to the Office 365 configuration process

  • administrative panel,
  • client connections.

4. Explanation of the directory structure in Office 365

  • directory synchronization,
  • management of Azure AD Connect,
  • management of users and groups in Office 365.

5. Introduction to the Exchange Online email service

  • management of Exchange Online,
  • Exchange Online recipients,
  • service access policies.

6. Discussion of the functions and configuration of Skype for Business

  • discussion of the service,
  • user administration,
  • connectivity administration.

7. Practical applications of SharePoint Online

  • discussion of the service,
  • site administration,
  • external users,
  • OneDrive – configuration.

8. Presentation of the Office 365 ProPlus package

  • discussion of the package,
  • implementation of the package.

9. Explanation of functions ensuring compliance with legal regulations

  • compliance functions in Office 365,
  • Azure Rights Management function,
  • configuration and administration of e-mail security in Office 365.

10. Training summary

What are the prerequisites for participating in the training?

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System administration basics - You should be comfortable navigating Windows settings, understand user accounts, and handle basic administrative tasks typically performed on a business workstation.

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Directory services awareness - You should know the basics of user directories, including accounts, groups, and permissions, and understand how these elements work together in an organization.

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Networking and email basics - You should understand basic network connectivity, access to online services, and how business email works, so cloud service configuration will be easier to follow.

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PowerShell fundamentals - You should know basic PowerShell commands and feel comfortable working in the console, because some admin tasks involve managing users and groups with scripts.