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ChatGPT and Copilot in daily work – comparative workshop

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Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

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Smarter tool selection - You will learn when to use ChatGPT and when Copilot is the better fit, based on the task, budget, work environment and expected result, instead of relying on trial and error.

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Better business writing - You will practice creating emails, letters and reports in both tools, so you can produce clearer, more consistent and purpose-driven content faster in your everyday office work.

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Faster content analysis - You will learn how to use AI to summarize documents, structure information and extract key conclusions, helping you handle large volumes of materials and data more efficiently.

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More effective prompting - You will see how to write prompts for ChatGPT and Copilot that lead to more precise answers, better language style and fewer corrections when generating content or working with analysis.

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Hands-on Microsoft 365 use - You will learn how to use Copilot in Word, Excel, Outlook, Teams and PowerPoint to automate routine tasks, save time and make better use of the data your company already has.

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Stronger meeting summaries - You will practice turning meetings into clear summaries, notes and action points with AI, helping you organize post-meeting information faster and share it more effectively with your team.

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Lower risk and fewer mistakes - You will understand the limits of both tools, safe data-handling rules and the key compliance issues linked to GDPR and the AI Act, so you can avoid costly mistakes in AI adoption.

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Implementation roadmap - You will get practical guidance on matching ChatGPT and Copilot to HR, marketing, sales and administration, while assessing licensing, costs and the right rollout model for your company.

Training programme

1. Introduction to working with AI in an office environment

In an office setting, choosing between ChatGPT and Microsoft Copilot depends on task type, constraints, and data sensitivity. Participants clarify key differences between the tools, review limitations and risks, and establish safe practices for entering data and protecting company information.

  • how ChatGPT differs from Microsoft Copilot,
  • when to use ChatGPT and when to use Copilot,
  • limitations, risks and good practices for working with AI,
  • rules for safely entering data and protecting company information.

2. Basics of effective prompting

Effective prompts depend on how clearly the task is framed. This section develops command formulation using context, objective, format, and examples, then contrasts identical prompts in ChatGPT and Copilot to show common user mistakes and how to avoid them.

  • how to formulate commands to obtain better responses,
  • the role of context, purpose, format and examples,
  • comparison of the same prompts in ChatGPT and Copilot,
  • the most common user mistakes.

3. Creating and editing content

Emails, notes, announcements, and summaries serve as examples for drafting and refining written content with AI. The section covers changing tone and style, shortening or expanding text, simplifying language, and comparing the response quality delivered by ChatGPT and Copilot.

  • preparing emails, notes, announcements and summaries,
  • changing the style of expression: formal, simple, expert, sales,
  • shortening, expanding and simplifying texts,
  • comparison of the quality of ChatGPT and Copilot responses.

4. Working with documents

Working with lengthy files means more than summarizing text. Participants analyze regulations, offers, reports, and other documents, extract key information and tasks, formulate useful questions for the material, and compare file-based work in ChatGPT with Copilot in Microsoft 365.

  • analysis of documents, regulations, offers and reports,
  • summarizing long content,
  • extracting key information and tasks,
  • preparing questions for the document,
  • differences between working with a file in ChatGPT and Copilot in Microsoft 365.

5. AI in Outlook, Teams and daily communication

Daily communication often depends on fast synthesis of messages, meetings, and follow-up actions. This part focuses on drafting replies in Outlook and Teams, summarizing correspondence, capturing post-meeting tasks, and organizing information so next steps remain clear and traceable.

  • preparing responses to messages,
  • summarizing correspondence and meetings,
  • creating task lists after meetings,
  • organizing information and follow-ups.

6. AI in Word, Excel and PowerPoint

Word, Excel, and PowerPoint are used here as practical contexts for AI-assisted office work. Participants create document drafts, examine tables and datasets, formulate conclusions and comments, and prepare presentation structures while comparing how Copilot and ChatGPT handle Office files.

  • creating document drafts in Word,
  • analysis of tables and data in Excel,
  • generating conclusions and comments on data,
  • preparing the presentation structure,
  • comparison of the capabilities of Copilot and ChatGPT in working with Office files.

7. Automation of repetitive tasks

For tasks that recur every day, consistency matters as much as speed. Participants prepare reusable prompt patterns, automate standard replies and analytical outputs, and use AI to produce operational materials such as checklists, procedures, instructions, and priority plans.

  • creating prompt templates for daily work,
  • automation of responses, analyses and summaries,
  • generating checklists, procedures and instructions,
  • using AI for planning work and priorities.

7. Automation of repetitive tasks

Building repeatable workflows starts with prompt templates that support everyday activities. The section shows how AI can automate responses, analyses, and summaries, while also generating checklists, procedures, instructions, and helping structure work plans and priorities.

  • creating prompt templates for daily work,
  • automation of responses, analyses and summaries,
  • generating checklists, procedures and instructions,
  • using AI for planning work and priorities.

8. Comparative workshop: ChatGPT vs Copilot

The same tasks are carried out in both tools to compare output quality, response speed, and practical usefulness. Text, documents, data, presentations, and communication scenarios are assessed side by side, leading to a reasoned choice of tool for specific types of work.

  • performing the same tasks in both tools,
  • comparison of results in terms of quality, speed and usefulness,
  • discussion of scenarios: text, document, data, presentation, communication,
  • selection of the best tool for specific tasks.

9. Security, confidentiality and responsible use of AI

Handling company information requires clear boundaries for what should never be entered into AI tools. Attention is also given to checking responses, recognizing error risk, and applying internal rules so the use of AI remains consistent with organizational policy.

  • what data not to enter into AI tools,
  • verification of responses and the risk of errors,
  • working with company data,
  • rules for using AI in accordance with the organization's policy.

10. Summary and implementation best practices

By the end, participants organize AI use into a personal work map and compile prompts ready for reuse. The section turns earlier comparisons into practical recommendations on when to choose ChatGPT or Copilot, then translates them into an implementation plan for everyday tasks.

  • personal map of AI applications in participants’ work,
  • set of ready prompts for further use,
  • recommendations: when ChatGPT, when Copilot,
  • AI implementation plan in daily tasks.

What are the prerequisites for participating in the training?

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Basic office skills - You should be comfortable using a computer, a word processor, email and a web browser, so you can focus fully on the practical exercises with ChatGPT and Copilot.

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Microsoft 365 familiarity - It is helpful if you know the basics of Word, Excel, Outlook or Teams, because part of the training focuses on using Copilot directly inside Microsoft 365 apps.

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Document work experience - You should have basic experience creating emails, reports, notes or summaries, so you can more easily compare your own workflow with the results generated by AI tools.

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Readiness to experiment - Be prepared to complete exercises on your own and assess the output of both tools, because the training is workshop-based and built around practical comparisons.