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Six Sigma Course – DMAIC Methodology and Process Improvement Tools

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Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

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Running DMAIC projects - You will learn how to lead an improvement project through each DMAIC stage, so you can define problems clearly, plan measurements effectively, and drive changes through to lasting results.

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Analyzing process data - You will interpret process data with more confidence, understand variation, and separate real signals from noise, helping you make decisions based on evidence instead of assumptions.

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Finding root causes - You will use 5 Whys and the Ishikawa diagram in a practical way, allowing you to uncover true causes of quality issues faster rather than stopping at visible symptoms.

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Using Six Sigma tools - You will apply SIPOC, VOC, CTQ Tree, Pareto charts, histograms, and Box Plots in daily work to structure information, set priorities, and support your recommendations with clear logic.

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Assessing process capability - You will understand how to read Cp and Cpk indicators and data distributions, so you can judge whether a process meets requirements and where action is needed to reduce variation.

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Mapping flow and waste - You will be able to map process flow and analyze value streams to spot bottlenecks, critical points, and waste that reduce quality, slow execution, and weaken overall performance.

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Prioritizing risk - You will learn how to use FMEA to assess risk and rank actions by priority, so you can focus effort on the issues with the greatest impact on quality, cost, and process stability.

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Sustaining improvements - You will practice implementation planning, results control, and process standardization, helping you sustain improvements over time and connect Six Sigma work with Lean Management.

Training programme

1. Introduction to the Six Sigma concept

  • history and philosophy of Six Sigma,
  • what sigma is – quality levels and number of defects,
  • key roles in Six Sigma projects (Champion, Black Belt, Green Belt, Yellow Belt).

2. DMAIC methodology – the core of Six Sigma

  • Define – defining the problem and the project objectives,
  • Measure – measurement and analysis of input data,
  • Analyze – identification of the root causes of problems,
  • Improve – development and implementation of solutions,
  • Control – maintaining the effects and standardization of the process.

3. Tools used in Six Sigma

  • SIPOC, CTQ Tree, VOC,
  • Ishikawa diagram (Fishbone) and 5 Why,
  • histograms, Pareto, Box Plot, correlations,
  • FMEA – risk analysis and prioritization of actions.

4. Fundamentals of Statistics in Six Sigma

  • process variability and data distributions,
  • process capability analysis (Cp, Cpk),
  • statistical tests in cause analysis,
  • use of Minitab / Excel in analyses.

5. Process mapping and identification of losses

  • process flow maps (Value Stream Mapping),
  • identification of waste (7 types of losses),
  • analysis of value flow and critical points.

6. Implementing and maintaining improvements

  • action plan and change management,
  • control of effects and communication of results,
  • integration of Six Sigma with Lean Management.

What are the prerequisites for participating in the training?

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Basic process understanding - You should understand what a process, step, input, and output are, so you can follow process analysis comfortably and take part in mapping and quality problem reviews.

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Working with numbers - You should be comfortable with simple numerical data, tables, and percentages, so you can follow measurement results, comparisons, and basic process analysis without difficulty.

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Basic Excel skills - You should know how to use Excel at a basic level, especially tables and simple charts, so you can complete exercises related to data analysis during the training.

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Workplace experience - You should be familiar with how work operates in a company or organization, so you can relate Six Sigma tools to everyday operational, quality, and process issues more easily.