icon icon

Zoom – effective conduct of meetings, training sessions and webinars online

icon

Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

icon

Confident meeting delivery - You will learn how to plan and run Zoom training sessions and video meetings on your own, so you can manage the whole event smoothly from invitations to the final wrap-up.

icon

Smarter license choice - You will understand the differences between Zoom license options and choose a setup that fits your meeting length, audience size, webinar needs, and organizational goals.

icon

Better participant control - You will learn how to mute and unmute attendees, use chat effectively, and keep order during live sessions, helping you run meetings that feel more professional and focused.

icon

Effective content sharing - You will practice sharing your screen, applications, and documents, so you can present materials clearly and keep participants engaged throughout an online session.

icon

Calendar integration skills - You will learn how to connect Zoom with tools like Outlook and Google Calendar, making it easier to schedule sessions, send invitations, and organize recurring meetings.

icon

Ready for any device - You will see how webinars and meetings work on a computer, smartphone, and tablet, so you can prepare yourself and your participants for smooth remote participation.

icon

Fewer technical issues - You will learn the technical requirements, connection security basics, and common webinar problems, so you can respond faster when audio, video, or access issues appear.

icon

Stronger account administration - You will learn how to adjust the platform appearance, edit notifications and invitations, set a personal meeting room number, and review data from completed webinars.

Training programme

1. Introduction to the Zoom program

Zoom is presented as a platform for online meetings and webinars, with attention to its practical scope and operating model. The section compares advantages and limitations, explains available license variants, and distinguishes the responsibilities of a host from those of a participant.

  • what is Zoom used for?
  • advantages and disadvantages of the program,
  • different license variants,
  • host vs participant.

2. Introduction and capabilities of the presenter

From the host perspective, control over access, interaction, and content flow determines how the meeting is managed. This section includes inviting participants, recording options, contact methods, muting and unmuting attendees, screen sharing, and the role of SSO in account access.

  • inviting to participate in the meeting,
  • recording the webinar – is it possible?
  • ways of contacting participants,
  • muting or unmuting participants,
  • screen sharing,
  • SSO (single sign-on).

3. Videoconference

Scheduling and running an online meeting involves more than starting a call. The material covers calendar integration with Outlook and Google, simultaneous camera feeds and their display variants, as well as screen, application, and document sharing used during live videoconferences.

  • integration of videoconferencing with calendars including Outlook, Google,
  • quality and images from video cameras shared simultaneously,
  • display variants of video images,
  • screen and application sharing,
  • sharing and displaying documents during online conferences.

4. Installing the program and technical requirements

Before joining or hosting a session, users need to verify installation paths, device compatibility, and access conditions. This section explains participation from different devices and addresses the security of videoconference connections, so technical readiness is assessed before the meeting starts.

  • participation in the webinar via various devices,
  • security of videoconference connections.

5. Communication tools

Effective participant interaction depends on choosing the right channel for each type of exchange. Here the focus is on public and private chat, account integrations with Facebook and Google, and annotations that support commenting, clarifying content, and working directly on shared materials.

  • public and private chat,
  • integration with accounts: Facebook and Google,
  • annotations.

6. Administration of the Zoom platform

Zoom administration covers the settings that shape how the platform looks and behaves for organizers and attendees. The section addresses branding with logos, editing notifications and invitation content, assigning a personal meeting room number, and collecting data on completed webinars.

  • appearance and adding the logo,
  • modifying notifications and sent invitations,
  • assigning your own conference room number,
  • collecting information about completed webinars.

7. Conducting sessions via videoconferencing terminals

Videoconferencing terminals introduce a different operating context than meetings run only from desktop or mobile devices. Participants work through how such endpoints fit into Zoom sessions, what this changes for audio and video handling, and how to maintain effective communication across mixed environments.

8. My first webinar

Running a first webinar requires combining host controls, communication methods, and content sharing into one coherent session flow. The section focuses on preparing the meeting, managing participant interaction, and handling the basic actions that determine whether the event proceeds smoothly.

9. Technical issues during the webinar

When audio, video, or connectivity issues appear during a webinar, the key task is to restore continuity without losing control of the session. This part focuses on diagnosing common disruptions, checking device and connection settings, and responding to participant-side problems in a structured way.

10. Summary

The closing section ties together the full workflow of running meetings and webinars in Zoom, from setup and administration to delivery and troubleshooting. It is used to organize key conclusions, clarify dependencies between tools and roles, and consolidate the operating practices discussed earlier.

What are the prerequisites for participating in the training?

icon

Basic computer use - You should be comfortable using a computer, opening programs, switching between windows, and saving files so you can complete the training exercises without difficulty.

icon

Internet basics - You should know how to open websites, sign in to online services, and copy links, because these actions are needed when working with online meetings and invitations.

icon

Working with files - You should know how to find a document on your device, open it, and get it ready to present so you can practice sharing materials in Zoom without unnecessary delays.

icon

Online communication basics - You should have basic experience with internet calls using a camera or microphone, so you can focus on Zoom features during the course instead of absolute basics.