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Zoom – effective conduct of meetings, training sessions and webinars online

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Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

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Confident meeting delivery - You will learn how to plan and run Zoom training sessions and video meetings on your own, so you can manage the whole event smoothly from invitations to the final wrap-up.

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Smarter license choice - You will understand the differences between Zoom license options and choose a setup that fits your meeting length, audience size, webinar needs, and organizational goals.

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Better participant control - You will learn how to mute and unmute attendees, use chat effectively, and keep order during live sessions, helping you run meetings that feel more professional and focused.

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Effective content sharing - You will practice sharing your screen, applications, and documents, so you can present materials clearly and keep participants engaged throughout an online session.

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Calendar integration skills - You will learn how to connect Zoom with tools like Outlook and Google Calendar, making it easier to schedule sessions, send invitations, and organize recurring meetings.

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Ready for any device - You will see how webinars and meetings work on a computer, smartphone, and tablet, so you can prepare yourself and your participants for smooth remote participation.

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Fewer technical issues - You will learn the technical requirements, connection security basics, and common webinar problems, so you can respond faster when audio, video, or access issues appear.

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Stronger account administration - You will learn how to adjust the platform appearance, edit notifications and invitations, set a personal meeting room number, and review data from completed webinars.

Training programme

1. Introduction to the Zoom program

  • what is Zoom used for?
  • advantages and disadvantages of the program,
  • different license variants,
  • host vs participant.

2. Introduction and capabilities of the presenter

  • inviting to participate in the meeting,
  • recording the webinar – is it possible?
  • ways of contacting participants,
  • muting or unmuting participants,
  • screen sharing,
  • SSO (single sign-on).

3. Videoconference

  • integration of videoconferencing with calendars including Outlook, Google,
  • quality and images from video cameras shared simultaneously,
  • display variants of video images,
  • screen and application sharing,
  • sharing and displaying documents during online conferences.

4. Installing the program and technical requirements

  • participation in the webinar via various devices,
  • security of videoconference connections.

5. Communication tools

  • public and private chat,
  • integration with accounts: Facebook and Google,
  • annotations.

6. Administration of the Zoom platform

  • appearance and adding the logo,
  • modifying notifications and sent invitations,
  • assigning your own conference room number,
  • collecting information about completed webinars.

7. Conducting sessions via videoconferencing terminals

8. My first webinar

9. Technical issues during the webinar

10. Summary

What are the prerequisites for participating in the training?

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Basic computer use - You should be comfortable using a computer, opening programs, switching between windows, and saving files so you can complete the training exercises without difficulty.

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Internet basics - You should know how to open websites, sign in to online services, and copy links, because these actions are needed when working with online meetings and invitations.

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Working with files - You should know how to find a document on your device, open it, and get it ready to present so you can practice sharing materials in Zoom without unnecessary delays.

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Online communication basics - You should have basic experience with internet calls using a camera or microphone, so you can focus on Zoom features during the course instead of absolute basics.