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Effective conduct of business meetings over the Internet using popular communication platforms

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Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

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Confident online facilitation - You will learn how to run teleconferences and video meetings in a structured way, keep the discussion moving, follow the agenda, and guide the group toward clear outcomes.

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Smarter tool selection - You will compare Skype, Slack, Teams, Zoom, and Google solutions, so you can choose the right platform for your meeting goals, audience size, workflow, and expected result.

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Better document collaboration - You will learn how to share materials during online meetings and organize notes, lists, and co-edited documents, so everyone works from the same information in real time.

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Higher participant engagement - You will discover practical ways to keep conversations alive and involve participants, helping you reduce silence, increase contribution, and reach decisions more effectively online.

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Fewer meeting mistakes - You will identify the most common teleconference mistakes and learn how to avoid them, which will help you run meetings more professionally and with fewer unnecessary disruptions.

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Stronger technical security - You will learn how to protect your computer, phone, and connection to the company network, reducing the risk of technical issues and security problems during online meetings.

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Better remote workflow - You will use tools such as SharePoint, Trello, Evernote, and OneNote to plan tasks, organize meeting outcomes, and monitor follow-up actions more effectively after each session.

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Practical business readiness - You will practice an online business meeting in realistic conditions, making it easier to apply proven communication and coordination methods with clients and teams at work.

Training programme

1. Introduction to business meetings over the internet

2. Tele-, video- and web conferences from the technical side

  • Skype, Slack, Teams, Zoom, Google – discussion of solutions,
  • digital lists and notes and collaborative work on documents,
  • documents during teleconferences – methods of transfer,
  • planning tools – SharePoint, Trello, Evernote, OneNote.

3. Differences between the online and in-person format

4. Conducting teleconferences

  • attendance lists,
  • objectives and tasks of the teleconference,
  • meeting documentation,
  • implementation of the agenda.

5. Tips for the teleconference coordinator

  • how to keep the conversation going,
  • activating participants,
  • multitasking during a teleconference,
  • the most common mistakes.

6. Security of online meetings

  • securing the computer and phone,
  • connecting to the company network – methods.

7. Priorities during online meetings

8. Business meeting in practice

9. Monitoring the implementation of the plan during online meetings

10. Training summary

What are the prerequisites for participating in the training?

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Computer basics - You should be comfortable using a computer or laptop, opening files, working in a browser, and installing basic applications needed to take part in online meetings.

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Messaging basics - You should know the basics of using messaging and meeting apps, including joining a call, turning your camera and microphone on, and using the chat during a session.

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Document handling - You should be able to open, read, and save documents and use simple digital notes, because the training includes collaboration on materials and meeting outcomes.

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Office workflow basics - You should understand what an agenda, meeting goal, and meeting note are, so you can more easily apply the methods discussed to your daily business communication.