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Cyber security for administrative staff – protection against computer attacks and ways to secure company resources

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Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

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Clear risk awareness - You will learn what cybersecurity means in practice, where risk appears, and how it affects everyday administrative work, so you can make safer and more informed decisions.

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Confident incident response - You will understand how to spot a security incident, when to report it, and how to act in line with security policy, helping you reduce the impact of mistakes or attacks.

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Protection against manipulation - You will explore social engineering techniques used against staff and learn how to detect fraud attempts, so you can respond calmly to pressure, urgency, and fake requests.

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Safer communication habits - You will learn to identify threats in email, networks, messengers, and phone calls, making it easier for you to tell normal communication from a real attack attempt.

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Attack type recognition - You will understand the differences between phishing, smishing, spoofing, spam, spim, and scams, so you can detect suspicious messages faster and avoid costly mistakes.

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Stronger protective habits - You will gain practical ways to defend against attacks and apply them in daily work, helping you use accounts, devices, and company resources more safely and consistently.

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Data and device security - You will learn how to handle passwords, mobile devices, data carriers, backups, and encryption, so you can better protect the information your organization uses every day.

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Awareness of responsibility - You will learn the key rules of employee accountability, personal data protection, and proper use of company systems, helping you avoid violations and work within policy.

Training programme

1. Cybersecurity – introduction

  • definition of cybersecurity,
  • cyberspace,
  • risk and its management.

2. Security incidents

  • security policy,
  • security norms and standards.

3. Attacks on people – social engineering techniques

  • manipulation techniques,
  • methods,
  • detection,
  • response.

4. Places of attacks

  • overview of attacks,
  • attacks on networks,
  • attacks on mail,
  • attacks on messengers,
  • attacks on the telephone.

5. Types of computer attacks

  • phishing,
  • smishing,
  • spear-phoshing,
  • spoofing,
  • spam,
  • spim,
  • scam.

6. Methods of protection against attacks

7. Protection of company resources

  • password policy,
  • device security,
  • data carriers,
  • mobile devices,
  • software and backups,
  • encryption.

8. Law

  • employee liability,
  • personal data,
  • unauthorized use of company systems.

9. Monitoring and analysis of threats

10. Crisis management

What are the prerequisites for participating in the training?

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Basic computer skills - You should be comfortable using a computer, keyboard, and operating system so you can easily follow examples related to everyday office work and digital communication.

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Using email and the internet - You should use email and a web browser in your daily work so you can quickly understand examples of threats linked to messages, links, attachments, and websites.

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Understanding office work - You should know the basics of administrative work with documents and data so you can relate the discussed threats to your own daily duties and responsibilities.

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Willingness to follow rules - You should be ready to follow procedures and good practices at work, because the training focuses on safe behavior, proper response, and employee responsibility.