LEAN business process improvement – methodology, tools and process

Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

Process-based business view - You will learn to assess company operations as connected processes, so you can spot delays, unnecessary steps and waste faster and understand what really affects team performance.

Structured improvement with PDCA - You will use the PDCA cycle in day-to-day work to plan changes, test solutions, check results and implement improvements in a structured way instead of making ad hoc decisions.

Problem solving with A3 reports - You will master the A3 report approach to organize root cause analysis, define corrective actions and present problems clearly to both your team and decision-makers.

Better process observation in GEMBA - You will learn how to observe work in the actual place where value is created, so your improvement ideas are based on facts from the process rather than assumptions or opinions.

Hands-on Lean tools - You will learn how to apply 5S, Kanban, Poka Yoke and VSM, giving you a practical toolkit for organizing work, reducing errors and mapping value flow in your processes.

Stronger team engagement - You will understand how to involve employees in Lean and strengthen motivation, so improvements gain team support and are not seen as another top-down initiative.

Clear Lean Manager role - You will understand the Lean Manager's responsibilities, helping you implement changes more effectively, track progress and assign improvement tasks in a clear way.

Practice on real cases - You will apply the methods to real business issues in group work and cross-industry examples, making it much easier to transfer Lean tools into your own workplace after training.

Training programme

1. Introduction to Lean methodology – focus on the process

all products, services are the result of a certain process,
the attention of managers should focus on the efficiency of processes.

2. Detailed discussion of the PDCA (Plan-Do-Check-Act) improvement cycle

3. A3 Report – effective problem solving and implementation of improvements

cause analysis,
plan,
problem elimination tools.

4. GEMBA – observation and analysis of processes in the actual place

what is it?
application.

5. Lean Management toolkit for effective process optimization and waste elimination

5S – workplace organization:
- sorting,
- systematics,
- cleaning,
- standardization,
- self-discipline,
KANBAN – production process control method,
POKA JOKE – methods helping to avoid errors and mistakes,
VSM (Value Stream Map) – Value stream mapping.

6. Employee engagement in Lean processes and ways to effectively motivate them

why is Lean so important?
how to achieve it?

7. Lean Manager – responsible for the implementation and monitoring of Lean processes in the organization

who is he?
his tasks and responsibilities.

8. Practical application of Lean methodology – examples of the practical application of Lean methodology in various industries and business contexts

9. Practical use of the learned tools – group work - application of the learned Lean tools to solving real problems

10. Training summary

What are the prerequisites for participating in the training?

Basic organizational awareness - You should understand how day-to-day work runs in your company, who owns specific stages and where handoffs between teams or departments usually take place.

Knowledge of your own processes - You should be able to describe at least one process you are involved in, including its goal, key steps and the typical issues that appear in everyday work.

Readiness to analyze problems - You should be willing to look for root causes, ask questions about how work is done and discuss mistakes in a constructive way focused on process improvement.

Openness to teamwork - You should be ready to work in a group, discuss improvement ideas together and take an active part in exercises, because the training includes practical tasks.