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Team management – how to strengthen the interpersonal skills of staff managers and increase management effectiveness

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Training process

Training needs analysis

If you have specific requirements regarding the training programme, we will carry out a training needs analysis for you. This will guide us on which aspects of the programme should receive greater emphasis, so that the training programme meets your specific needs.

What will you gain?

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Confident team leadership - You will learn how to adapt your leadership approach to different team types and goals, so you can coordinate work more effectively, reduce confusion and strengthen ownership of results.

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Clear roles and ownership - You will learn how to assign authority and responsibility using the RACI model, so every team member understands their role, decision scope and key points of collaboration.

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Stronger managerial skills - You will strengthen the skills needed in everyday interactions with employees, making it easier to build trust, respond to issues effectively and keep your team engaged in the work.

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Effective goal planning - You will learn how to build strategic, tactical and operational plans and connect them with a clear goal structure, helping you turn company vision into actionable tasks and metrics.

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Better work organization - You will learn how to build teams, define responsibilities, support recruitment and use job rotation and enrichment, so you can improve efficiency and make better use of people’s strengths.

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Better team decisions - You will understand how to run a team decision process, identify critical points and reduce conflict, so your decisions become more accurate, better supported and easier to implement.

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Stronger leadership authority - You will learn how to build authority, set boundaries and project confidence as a manager, which will help you enforce agreements more consistently and lead your team with clarity.

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Motivation, feedback and diversity - You will learn how to match motivators, give developmental feedback and use team diversity as a strength, so you can raise engagement, innovation and the overall quality of cooperation.

Training programme

1. Team management

  • advantages and disadvantages of teamwork,
  • types of teams.

2. Fundamentals of team functioning

  • assigning permissions and responsibilities – the RACI diagram,
  • selection and rotation of team members,
  • team roles in practice.

3. Team manager competencies

  • personality and functions of the manager,
  • manager competencies in contact with employees.

4. Managerial planning

  • strategic, tactical and operational plans,
  • goal grid,
  • company vision,
  • effectiveness criteria.

5. Managerial organizing

  • manager's functions in the area of organizing,
  • team building, recruitment, cooperation with the HR department,
  • defining employees' responsibilities,
  • approaches to job design,
  • approach to job rotation,
  • job enrichment methods.

6. Decision-making in teams

  • individual decision-making vs. decision consistency (based on R. May),
  • conflicts and critical points in decision-making,
  • the team in the decision-making process,
  • building an attitude of responsibility in the team.

7. Building the manager's authority

  • factors supporting the boss's authority,
  • building an attitude of confidence,
  • setting boundaries by the manager.

8. Motivating the team

  • analysis of motivation theories in the context of team management.
  • techniques for motivating employees to achieve organizational goals.
  • an individual approach to motivation depending on the needs and expectations of employees.
  • maintaining a high level of engagement and enthusiasm in the team.

9. Feedback as a tool for improving team work

  • techniques for providing effective feedback to increase team efficiency.
  • creating an atmosphere of openness and acceptance for the effective communication of feedback.
  • using feedback as a tool for developing the competencies of employees and the team as a whole.

10. Managing diversity in the team

  • awareness and acceptance of individual differences in the team.
  • using diversity to create innovation and effectiveness in teamwork.
  • eliminating potential conflicts and using diversity as a source of the team's strength.

What are the prerequisites for participating in the training?

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Teamwork experience - You should have your own experience of working in a team, so you can relate the tools and managerial situations discussed during the training to real workplace challenges.

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Understanding of your organization - You should understand how your organization operates, what its goals are and how people cooperate, so you can accurately analyze the examples discussed in the training.

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Basic workplace communication - You should be comfortable communicating at work, holding task-focused conversations and sharing arrangements, because the training is based on employee interactions.

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Readiness to reflect on your style - You should be willing to analyze your own habits in leading people and discuss practical situations, so you can apply the training content directly to your daily work.